5.0 star rating
Excellent service. Superior to standard publicly run DOL offices.
I came to register my vehicle from another state and they were professional and even slightly nice with me! The wait was also brief, probably about 5 minutes on average the times I've been here. I also got the distinct feeling that they wanted my business, which can't be said for the workers at the DOL driver's license office downtown. Those DOL people were borderline condescending and the location was understaffed, like every DMV type office I've ever been to.
I am curious if other state-owned services can be released for competition as well. There are 8 privately owned vehicle licensing offices in the City of Seattle, all competing for my business. Therein lies the incentive for their workers to treat me like they need me, rather than me needing them. I don't want government to be privatized, but releasing some simple services like licensing to licensed private vendors is a good idea that makes people's lives easier.